y988 FAQ – Your Questions Answered for Pakistan

Log in to your y988 account and click the Deposit button in your dashboard. Choose your payment method — Easypaisa, JazzCash, NayaPay, SadaPay, Bank IBFT, or Visa/Mastercard. Enter the amount in PKR, confirm the transaction in your payment app, and the funds appear in your y988 wallet in real time. The minimum deposit is Rs 200.

The minimum deposit on y988 is Rs 200. This applies to all payment methods including Easypaisa, JazzCash, NayaPay, SadaPay, Bank IBFT, and card. There is no maximum single deposit limit set by y988, though your payment provider may have their own transaction limits.

Easypaisa, JazzCash, NayaPay, and SadaPay deposits are credited to your y988 wallet in real time — usually within 30 seconds of the transaction confirming on your mobile wallet. Bank IBFT transfers typically take 15 minutes to 2 hours depending on your bank. Card deposits are instant. If a deposit does not appear within the expected timeframe, contact support with your transaction reference number.

First, wait the expected processing time for your payment method (see above). If the deposit still has not appeared, take a screenshot of your Easypaisa, JazzCash, or bank transaction confirmation and send it to support@y988.ws with your y988 mobile number. The support team investigates missing deposits within 2 hours and credits confirmed transactions manually if needed.

Yes. y988 accepts Bank IBFT (Interbank Fund Transfer) from all major Pakistani banks including HBL, MCB, Meezan, UBL, Allied Bank, Faysal Bank, and Bank Alfalah. Select Bank IBFT in the y988 cashier, note the account details displayed, and transfer from your mobile banking app or branch. The deposit is credited once y988's bank confirms receipt, typically within 1–2 hours.

Yes. y988 uses 256-bit TLS encryption on all financial transactions. For Easypaisa, JazzCash, NayaPay, and SadaPay, you authenticate directly in your own mobile wallet app — y988 never sees your wallet PIN or password. For card payments, y988 uses a PCI-DSS compliant payment processor that handles all card data without storing it on y988's servers.

y988 operates exclusively in Pakistani Rupees (PKR) for its Pakistan platform. All deposits are made in PKR, all balances are displayed in PKR, and all withdrawals are paid out in PKR. This means Pakistani players always know exactly what they are depositing and winning — no currency conversion confusion or hidden exchange rate fees.

Yes — y988 encourages all players to use deposit limits as part of responsible gaming. Go to Account Settings and select Responsible Gaming to set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period as a built-in safety measure. You can also set loss limits and session time limits from the same section.

Log in and click the Withdraw button in your dashboard cashier. Select your preferred method — Easypaisa, JazzCash, NayaPay, SadaPay, Bank IBFT, or card. Enter the amount in PKR (minimum Rs 500) and confirm. Withdrawal requests submitted before 5 PM are typically processed the same business day. You will receive an SMS or email when the transfer is sent.

The minimum withdrawal on y988 is Rs 500. There is no maximum withdrawal limit per transaction from y988's side, though individual payment methods (Easypaisa, JazzCash, etc.) may have their own daily limits which are set by the payment provider, not by y988.

Easypaisa and JazzCash withdrawals submitted before 5 PM are typically processed the same business day, often within 2–4 hours. NayaPay and SadaPay withdrawals follow similar timelines. Bank IBFT withdrawals take 1–2 business days depending on the receiving bank. Card withdrawals take 3–5 business days. Weekend requests are processed on the next business day.

Common reasons for a pending withdrawal include incomplete KYC verification, active wagering requirements on bonus funds, a mismatch between your y988 account name and your payment method account name, or a compliance review on larger amounts. If your withdrawal is rejected, y988 will email you the reason. Contact support@y988.ws with your withdrawal reference number for a direct update.

Yes — y988 requires KYC verification before processing withdrawals above the threshold set in your account profile. This is a standard process and protects both you and the platform. Verification requires a photo of your CNIC (front and back) and a selfie. Once verified, all subsequent withdrawals are processed without repeating this step unless your account is flagged for review.

Withdrawal requests can be cancelled while they are still in "Pending" status in your y988 cashier. Once a withdrawal moves to "Processing" or "Sent" status, it cannot be cancelled. To cancel a pending request, go to your cashier transaction history, find the pending withdrawal, and click Cancel. The funds return to your y988 wallet balance immediately.

y988 does not charge a withdrawal processing fee on standard withdrawals. Your full requested PKR amount is transferred to your payment method. Note that some payment providers (certain banks, for example) may charge their own incoming transfer fee — this is charged by the provider, not by y988, and y988 has no control over those charges.

y988 covers all major cricket competitions including the Pakistan Super League (PSL), Pakistan national team internationals (T20Is, ODIs, Tests), IPL, ICC Cricket World Cup, ICC T20 World Cup, The Hundred, Big Bash League, and all bilateral series involving major Test nations. Pre-match and live in-play betting is available for all top-tier matches.

Yes — y988's in-play cricket betting updates odds ball by ball. You can bet on the current over total, next wicket method, run rate, next batsman dismissed, and dozens of other markets while a match is in progress. The live cricket odds page also shows a real-time scorecard so you can follow the action and place bets simultaneously.

y988 offers match winner, toss winner, top batsman, top bowler, total runs, total wickets, over/under runs by innings, first wicket method, partnership runs, player run milestones, six-hit markets, and many more. Accumulator (parlay) bets combining multiple cricket selections across different matches are also available and can significantly increase potential returns.

The minimum cricket bet on y988 is Rs 50. This makes y988 accessible to Pakistani players who want to enjoy the match experience without committing large amounts. Maximum bet limits vary by market and match — they are displayed in the bet slip when you select a market.

If a cricket match is officially abandoned before the minimum number of overs required for a result (as per the relevant tournament rules), y988 voids all affected bets and returns the full stake to your account. If a result is declared by Duckworth-Lewis or other official method, bets are settled based on the official result. y988 follows official scorecards published by the ICC or the relevant cricket board.

Yes. y988 supports accumulator (also called parlay or combo) bets on cricket. Add multiple cricket selections to your bet slip and select "Accumulator" to combine them. All selections must win for the accumulator to pay out. The odds multiply across selections, so accumulators offer significantly higher potential returns than single bets — but each selection must be correct for the bet to win.

y988 displays odds in decimal format by default (e.g. 2.50), which shows your total return per Rs 1 staked including your stake. You can switch to fractional odds in your account preferences. The bet slip always shows the potential payout in PKR before you confirm any cricket bet, so you know exactly how much you could win.

Yes — y988 offers a cash out feature on selected in-play cricket markets. When cash out is available on your bet, a Cash Out button appears in your bet slip or betting history with a real-time value offer. Accepting the cash out settles your bet immediately at the shown value, regardless of the final match result. Cash out availability varies by match and market.

y988 offers Teen Patti (Classic, Joker, and live dealer formats), Andar Bahar, Roulette (European, American, and live dealer), Blackjack, Baccarat, Poker (Texas Hold'em and Omaha), hundreds of slot titles from top studios, and speciality games including Satte Pe Satta. The live casino section features real dealers in real time. All games are playable in PKR.

Yes. y988's RNG (Random Number Generator) casino games are certified by independent testing laboratories. Slot titles from y988's partner studios come with published RTP (Return to Player) percentages. Live dealer games are conducted by professionally trained dealers in a controlled studio environment with multiple camera feeds. y988 does not manipulate game outcomes.

Minimum bets vary by game. Most slot titles accept stakes from Rs 10 per spin. Live dealer Teen Patti and Andar Bahar tables start from Rs 100. Roulette and Blackjack live tables typically start at Rs 100 per round. Poker cash tables start from Rs 50 per hand. Exact minimum and maximum stakes are displayed on each game before you join.

Yes — all y988 casino games including slots, Teen Patti, live roulette, and live Andar Bahar are fully optimised for mobile browsers. Open y988.ws in Chrome or Safari on your Android or iOS device, log in, and play. The mobile experience is identical to desktop. No app download is required, though y988 may offer a dedicated app — check the y988 website for the latest update.

y988 offers Classic Teen Patti, Joker Teen Patti, and multiple live dealer Teen Patti tables where a real dealer deals cards on camera. Live Teen Patti is streamed in high definition with chat functionality, letting you interact with the dealer and other players as you would at a real table. Bet limits range from Rs 100 to high-stakes VIP tables.

RTP (Return to Player) is the percentage of total wagered money a slot pays back to players over a large number of spins. A slot with 96% RTP returns Rs 96 for every Rs 100 wagered on average over time. This is a statistical average over millions of spins, not a guarantee for any single session. y988 publishes RTP figures for each slot title in the game information section. Generally, higher RTP slots give better long-term value.

y988 offers both cash table poker and tournament poker. Cash tables in Texas Hold'em and Omaha formats run around the clock. Scheduled tournaments with fixed buy-ins and prize pools in PKR run regularly. Check the Poker section of your y988 dashboard for the current tournament schedule, buy-in amounts, and guaranteed prize pools.

Many slot titles on y988 offer a demo (free play) mode that lets you try the game without risking real PKR. This is a great way to learn a game's bonus features and mechanics before you start betting. Demo mode is not available on live dealer games (Teen Patti, Roulette, Blackjack) since those involve real dealers and real-time play. Look for the "Try Demo" button on eligible slot titles.

The y988 welcome bonus is automatically credited when you make your first deposit after registering. No bonus code is required. Deposit a minimum of Rs 200 and y988 matches it 100% up to Rs 10,000 in bonus funds. The bonus appears in your y988 wallet immediately. Wagering requirement is 20x the bonus amount before withdrawal of bonus-derived winnings is permitted.

A wagering requirement means you must wager the bonus amount a set number of times before you can withdraw winnings derived from that bonus. y988's welcome bonus has a 20x wagering requirement on the bonus amount. For example, if you receive a Rs 2,000 bonus, you must place bets totalling Rs 40,000 before the bonus converts to real withdrawable cash. Real money deposits are not subject to wagering requirements.

Yes — y988 runs regular promotions for existing players including reload bonuses on subsequent deposits, cricket match specials with enhanced odds, free spin offers on new slot titles, cashback promotions, and seasonal offers during Eid, PSL season, and ICC tournaments. Log in and check the Promotions section of your dashboard for currently available offers tailored to your account.

Each y988 bonus has an expiry period stated in its Terms. Once expired, bonus funds are forfeited and generally cannot be reinstated. If you believe a bonus was removed in error (for example, if you did not receive the welcome bonus after qualifying), contact support@y988.ws within 7 days with your deposit confirmation and the support team will investigate.

y988 periodically runs referral programmes where you earn a bonus when a friend you referred registers and makes their first deposit using your referral code. Your personal referral code is found in the Promotions or Referral section of your account dashboard. Check the current Promotions page for whether a referral programme is active and what the reward is.

Bonus applicability varies by promotion. Most y988 bonuses apply across the platform — sportsbook (cricket, football), slots, and casino games. Some promotions are game-specific (e.g. a PSL cricket special applies only to cricket bets). Always check the Terms section of each individual promotion in your y988 Promotions dashboard. Note that wagering contributions can vary by game type — slots typically contribute 100% while live casino games may contribute less.

y988 offers six player protection tools accessible from Account Settings: deposit limits (daily/weekly/monthly), loss limits, session time limits, reality check reminders, cooling-off periods (24 hours to 90 days), and self-exclusion (6 months to permanent). All tools are free, available to every registered player, and most take effect immediately. For more detail, visit the Responsible Gaming page.

Log in, go to Account Settings, and select the Security tab. Under Two-Factor Authentication, click Enable. y988 will prompt you to link an authenticator app (Google Authenticator, Authy, or similar). Scan the QR code with the app, enter the 6-digit code to confirm, and 2FA is active. From that point, every login requires your password plus the authenticator code. Takes under 2 minutes to set up and significantly improves your account security.

y988 protects player data with 256-bit TLS encryption on all data in transit, encrypted storage for sensitive personal information, strict internal access controls so only authorised staff can access account data, and no sale or sharing of personal data with third parties for marketing purposes. Full details are in y988's Privacy Policy.

Go to Account Settings and select Responsible Gaming, then Self-Exclusion. Choose your exclusion period — from 6 months up to a permanent lifetime ban. Confirm your choice. Self-exclusion takes effect immediately: your account is locked, all marketing stops, and any attempt to create a new account during the exclusion period results in that account being closed. Your remaining PKR balance is refunded to your registered payment method within 5 business days.

Contact y988 support immediately at support@y988.ws or via live chat. Ask them to lock your account while you investigate. Change your password immediately from the login page using "Forgot password?" to receive an OTP reset. Check your Account Settings for any unrecognised withdrawal requests or changed contact details. y988's security team will review your login history and take action to secure your account. Enable 2FA once your account is secured to prevent future unauthorised access.